At iDibs, your Privacy is important to us.
iDibs is bound by the Australia Privacy Principles (“APP”) under the Privacy Act 1988 (Clth) as amended from time to time in Australia. We give effect to these laws by adhering to the APP in our dealings with your personal information.
At iDibs, we are committed to protecting the privacy of the information that you provide us with and iDibs also aims to be open and transparent about how we manage your personal information.
What types of personal information may we collect and hold?
Under the Privacy Act 1988 (Clth) personal information means information or an opinion about you. The definition of personal information includes information regarding your contact details, work experience, qualifications, aptitude test results, opinions about your work performance (for example your references), incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements.
Sensitive Information under the Privacy Act 1988 (Clth) is a special category of personal information. Sensitive information is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. As outlined in the Privacy Act 1988 (Clth), sensitive information can, in most cases, only be disclosed with your consent.
Health Information is defined under the Privacy Act 1988 (Clth) to mean information or an opinion about, the health or disability (at any time) of an individual; an individual’s expressed wishes about the future provision of health services to him or her; or a health service provider, or to be provided, to an individual; may also be personal information or other personal information collected to provide, or in providing, a health service. As outlined in the Privacy Act 1988 (Clth), health information can, in most cases, only be disclosed with your consent.
How does iDibs collect personal information?
iDibs has many services which it provides, or liaises with other service providers to provide for it, as listed on its website from time to time. iDibs will only ask you to provide information that is relevant to the particular service that you have requested iDibs to provide. iDibs may collect some or all of the following information:
If you consent, iDibs may also collect sensitive about you, including, your membership in a trade union, health information, information from police checks.
It is up to you to choose the information that you give to iDibs.
If you choose not to provide IDibs with particular information that has been requested:
Log Data and Cookies
You agree that whenever you visit our Website or Services are provided to you, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our Website uses these cookies to collect information and to improve our Website and its access. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Website or its services.
Purposes for which iDibs may collect and use your personal information
iDibs uses skilled representatives to provide permanent or temporary recruitment services that respond to the needs of both employers and applicants and where applicable iDibs clients by helping to place the right person in the right position.
iDibs also utilises or employs third party external entities and individuals as service providers (“Service Providers”) to either facilitate any iDibs services, to provide any iDibs service on iDibs behalf, to perform any iDibs service or to assist iDibs to analyze how our services are used by you and others.
We use the information we collect to provide or facilitate all of the above services to clients, job seekers and Service Providers to enable our services to be provided to you. In our recruitment businesses, the personal information that we collect from you is used to provide recruitment and contracting services, for example, by matching applicants or contractors to iDibs clients needs. In our non-recruitment business, your personal information is used to enable iDibs and its Service Providers to deliver the product or services that you require.
Your personal information and sensitive information may also be used in connection with the following purposes:
Where we collect information from
iDibs collects information in a number of ways, including:
Information collected from visitors to our website (including via mobile access)
When you visit our website, iDibs collects information about our website users collectively, which may include data about your location (i.e. city & country), internet browser type, your computer’s internet protocol (IP address), language, operating system, service provider, screen resolution and whether you are visiting for the first time or revisiting our website. This data is anonymously collected and only used in aggregate, and as such no identifying information is collected. iDibs uses this data to help us improve our website and our website’s useability and to help us determine what is most beneficial to our users so that we can provide you with the best possible experience.
To whom do we regularly disclose personal information? We will disclose personal information to clients for the purpose of recruiting you to specific positions, or to our service providers specifically to enable the supply of the service you require. We may also disclose your personal information to the following parties outside of iDibs:
Management of personal information held by IDibs
How does iDibs store and protect your personal information?
The security of your information is important to us. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. To ensure that your personal information is secure, iDibs holds your personal information in a combination of secure computer storage facilities, paper-based files and other records. iDibs takes the steps which are reasonably necessary to protect your personal information we hold about you from misuse, interference, loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time, due to statutory requirements or as otherwise required, however, when we consider personal information is no longer required, we take reasonable steps to disposed of this information in a secure manner or to otherwise de-identified the records.
If you have a general enquiry, you may choose to use to use of pseudonym or remain anonymous. iDibs may not always be able to interact with you in this manner however, especially where it is required by law to identify a person before providing certain information. In general, we will not be able to deal with you anonymously or where you are using a pseudonym when:
Correcting or updating information held by iDibs
iDibs takes reasonable steps to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date. If you believe that there is an error or information is missing please notify our Privacy Officer and we will work with you to correct or add the information as soon as possible.
Access to your personal information
You may access your information at any time (subject to some exceptions allowed by law). If you would like to know what information we hold about you please contact our Privacy Officer. For security reasons, you may be required to put your request in writing. Further, you may be charged a fee for searching for and providing access to your information.
Enquiries and Complaints
We will try to satisfy any questions or concerns that you have. For more information about privacy in general, you can visit the Office of the Australian Information Commissioner's website - http://www.oaic.gov.au/
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.