Some of our most frequently
asked questions are...
How much does it cost to use the Dibs platform?
As Dibs is a free platform, you only need to pay for what you use! (E.g. If you’re only looking to move house, the transport provider needs to be paid for their hard work!)
How long will Dibs take to respond?
Great question! We will get back to your queries within 24 hours!
How legitimate are Dibs’ service providers?
Here at Dibs, we only select the best service providers that are fully operational within the law to ensure top quality service for our customers.
Service providers looking to work with Dibs first go through a filtering process and are subsequently rated by customers who have used their services to reflect their service level. Thus, you can trust Dibs to deliver reliability and accountability!
Can you help me find items that aren't listed on the marketplace?
Drop us a request in the Feedback section and we will get back to you ASAP!
Does dibs offer storage services, too?
Indeed we do! We offer short-term storage of up to 3 months for internationals who go home for a few months and plan to move to a new accommodation when they return to Melbourne.
Does dibs run any events for the international community?
We do! Our aim is to grow the community of internationals in Australia by hosting and sponsoring events of all kinds. Contact us if you have any suggestions on how we can collaborate!
can Dibs actually help me find a job or internship?
We work alongside organisations which strive to connect internationals with career opportunities in Australia.
can i use dibs in other cities in australia?
We are only operating in Melbourne at the moment, but we are definitely looking to help internationals in Sydney and Brisbane in the near future!